At Traveltron, LLC, our reservation and ticketing process is designed to provide customers with clear travel information, transparent pricing, material booking conditions, and an opportunity to review and authorize a transaction before it is completed.
Traveltron is an independent Online Travel Agency (OTA). Depending on the travel product, we may source travel options through airlines, Global Distribution Systems (GDS), travel APIs, fare consolidators, wholesalers, suppliers, contracted ticketing or fulfillment providers, car rental providers, cruise operators, and other legitimate travel-industry sources.
Traveltron generally provides reservations through three methods:
The process varies according to the travel service selected.
Traveltron reservation and ticketing process information.
Online booking is primarily available for eligible flight reservations through traveltronfares.com and for any other products that Traveltron specifically enables for direct online booking.
Customers begin by entering their travel requirements.
Search information may include:
Traveltron may search available inventory through GDS systems, supplier APIs, airlines, consolidators, contracted suppliers, ticketing sources, and other travel-industry channels.
Travel inventory is dynamic. Availability and pricing may change between the initial search and final confirmation.
Customers may review available flight options and select an itinerary according to their requirements.
Depending upon the selected itinerary, information may include:
Customers should carefully review the selected itinerary before proceeding.
The customer provides information required for the reservation.
Depending upon the itinerary, this may include:
Passenger names should correspond appropriately with the government-issued travel documents that will be used for travel.
Customers should verify names carefully before proceeding because airlines may restrict or charge for corrections after ticketing.
Before authorizing payment, customers should review the material conditions applicable to the selected reservation.
These may include:
Certain bulk, private, promotional, negotiated, consolidator, or restricted fares may carry special conditions.
Such fares may, for example, be non-refundable or have limited change options.
Material restrictions applicable to the selected product should be presented before purchase.
The customer decides whether to proceed with the selected itinerary.
Submitting a search, viewing an itinerary, entering passenger information, or beginning checkout does not authorize Traveltron to purchase a materially different itinerary.
The customer authorizes the applicable transaction during the booking process.
If the price materially changes before completion, the revised price should be presented to the customer before the materially revised transaction is completed.
The customer may accept or decline the revised option.
After customer authorization, the applicable payment is submitted for processing.
Depending upon the transaction structure, payment may involve one or more authorized parties, such as:
In some reservations, the authorized total may appear as more than one charge.
Where split processing is used, the combined authorized amounts should correspond to the total transaction price agreed to by the customer, except for any subsequent service or purchase separately authorized by the customer.
After successful payment authorization, the reservation is submitted for processing.
Depending upon the flight, ticket issuance may be completed through:
A booking request or payment authorization does not by itself guarantee ticket issuance.
The reservation remains subject to successful processing and confirmation.
After successful ticketing, Traveltron provides the applicable confirmation information.
This may include:
Customers should promptly review their confirmation and notify Traveltron if they believe any information is incorrect.
1-844-365-4019
Traveltron uses a quote-based process primarily for products that require us to research or confirm suitable options before the customer completes a reservation.
This model is generally used for:
Submitting a quote request does not create a confirmed reservation and does not, by itself, authorize a payment.
Customers may provide:
1-877-819-7015
Traveltron may source eligible car rental options through:
Rental availability and rates remain dynamic.
Traveltron may provide one or more available rental options.
Depending upon the available information, the quote may identify:
The quoted vehicle category does not necessarily guarantee a particular make, model, color, year, or configuration unless specifically confirmed by the rental provider.
The customer reviews the available option and decides whether to proceed.
Simply requesting a quote does not authorize Traveltron to charge the customer.
Where payment is required, the customer must approve the applicable price and material conditions before the chargeable transaction is processed.
After customer approval, Traveltron submits or facilitates the applicable reservation request.
Availability may remain subject to rental-provider or supplier confirmation until the reservation has been finalized.
After successful confirmation, Traveltron provides the applicable reservation information.
Customers should review:
A confirmed reservation does not eliminate the rental provider's pickup requirements.
The provider may require:
These requirements are controlled by the applicable rental provider.
Customers may provide information including:
1-888-363-3211
Traveltron may research eligible sailings through:
Traveltron may present one or more available cruise options.
Depending upon availability, a quote may include:
Cruise prices and cabin inventory may change until the reservation is successfully confirmed.
Customers should carefully review applicable cruise conditions before purchasing.
Cruise cancellation policies can become progressively more restrictive as the sailing date approaches.
Depending upon the selected cruise product, a reservation may involve:
Customers should understand these conditions before approving the reservation.
The customer decides whether to accept the selected cruise option, price, and material conditions.
Receiving a cruise quote does not create a reservation.
Where required, the customer authorizes the applicable deposit or payment.
Any separate Traveltron service or professional fee applicable to the transaction should be disclosed before authorization.
Once the applicable supplier successfully confirms the reservation, Traveltron provides the available confirmation information.
Customers should promptly review:
Traveltron also provides telephone-assisted travel reservation services.
Booking by phone may be used for:
1-855-697-1132
The customer provides relevant travel preferences to a Traveltron representative.
This may include:
The Traveltron representative searches eligible travel-industry inventory.
One or more available itineraries may then be presented to the customer.
Availability and price remain subject to change until the applicable transaction is confirmed.
Before the customer authorizes the purchase, the representative should communicate material information applicable to the selected itinerary.
This may include:
The customer decides whether to proceed.
Traveltron may use appropriate written or electronic methods to document customer authorization where applicable.
Where an electronic or email confirmation is requested as part of the transaction, ticketing may remain pending until the required authorization has been received.
The customer authorizes the agreed transaction amount.
Authorization for one quoted transaction does not constitute authorization for an unrelated or materially different charge.
If the applicable price materially changes before ticket issuance, the revised amount should be communicated to the customer before the revised transaction is processed.
After authorization, Traveltron submits the applicable reservation for ticketing through the appropriate travel-industry source.
Ticket issuance remains subject to successful processing and availability.
Following successful issuance, Traveltron provides the applicable ticket or reservation confirmation through email or another agreed communication method.
Customers should review the confirmation promptly.
For telephone-assisted car rental reservations, a Traveltron representative may:
Additional rental-provider requirements may apply at pickup.
Car Rental Reservations: 1-877-819-7015
For telephone-assisted cruise reservations, a Traveltron representative may:
Cruise prices, promotional benefits, and cabin inventory can change until the reservation is successfully confirmed.
Cruise Reservations: 1-888-363-3211
The following activities should not, by themselves, be treated as confirmation of a travel reservation:
A travel product should be considered confirmed only after the applicable reservation or ticketing process has been successfully completed and confirmation has been provided.
Travel inventory is dynamic.
Before confirmation, a supplier or inventory source may change:
If a material change occurs before confirmation, Traveltron may present the revised option to the customer.
The customer is not required to accept a materially different price or travel product.
Traveltron may offer inventory obtained through specialized travel-industry sources.
This may include:
These products can carry different conditions from standard publicly available products.
Restrictions may include:
Material restrictions applicable to the selected product should be disclosed before purchase.
A voluntary non-refundable condition does not override a mandatory consumer or passenger right provided by applicable law.
Traveltron reservations may involve one or more authorized payment entities.
Depending upon the transaction, a customer's statement may show a charge from:
Where an agreed transaction is processed as multiple charges, the combined authorized amount should correspond to the total agreed transaction price unless the customer subsequently authorizes an additional product or service.
Before authorizing a reservation, customers should carefully review available material information, including:
Customers should promptly notify Traveltron if they identify a suspected error.
After receiving confirmation, customers should retain and review their reservation information.
Confirmation may include:
Confirmation may include:
Confirmation may include:
If you identify a problem with an existing Traveltron reservation, contact:
Traveltron After-Sales Support: 1-844-365-4019
After confirmation, changes remain subject to the conditions applicable to the selected travel product.
A requested change may involve:
Where a new Traveltron service fee applies, it should be disclosed before the customer authorizes the chargeable service.
Please review Traveltron's Post-Booking & Post-Ticketing Service Fee Policy for additional information.
Refund eligibility depends upon factors such as:
A product described as non-refundable may have no refundable product value following a voluntary customer cancellation.
However, such a restriction does not eliminate a mandatory refund or passenger right that may arise under applicable law.
Please review Traveltron's Refund & Cancellation Policy for additional information.
Traveltron may, where available, provide professional travel consultation concerning reservations originally made through another travel provider.
Depending upon the circumstances, Traveltron may assist with:
A consultation or professional service fee may apply.
Where a fee applies, the scope of the service and applicable Traveltron fee should be disclosed before customer authorization.
Providing consultation does not make Traveltron the airline, rental provider, cruise operator, or original booking agency for the underlying reservation.
Where Traveltron submits, communicates, or facilitates a request involving an independent supplier, Traveltron cannot guarantee that the supplier will:
Supplier-controlled decisions remain subject to supplier rules and applicable law.
Traveltron's reservation process is designed to give customers an opportunity to understand and authorize their transactions.
Where applicable to the transaction, customer authorization should be obtained before:
Authorization for one transaction should not automatically be treated as authorization for an unrelated transaction.
Traveltron, LLC IS AN INDEPENDENT ONLINE TRAVEL AGENCY AND TRAVEL-SERVICES BUSINESS.
Traveltron reservations may be completed online, through a quote-based process, or with telephone assistance, depending upon the travel product and customer request.
Flight inventory may be sourced through airlines, GDS systems, consolidators, suppliers, APIs, wholesalers, contracted ticketing or fulfillment providers, and other legitimate travel-industry sources.
Car rental and cruise reservations may use a quote-based and/or telephone-assisted process. Submitting an inquiry or receiving a quote does not itself create a confirmed reservation.
A travel search, quotation, telephone discussion, booking request, preliminary itinerary, or payment authorization does not by itself guarantee final supplier confirmation or ticket issuance.
Travel products should be treated as confirmed after the applicable reservation or ticketing process has been successfully completed and confirmation has been provided.
Material pricing and material product conditions should be presented before customer authorization. If a material price change occurs before confirmation, the customer should have the opportunity to accept or decline the revised transaction.
Certain bulk, private, negotiated, promotional, consolidator, wholesale, dealer, or otherwise restricted travel products may carry special cancellation, refund, change, deposit, or no-show conditions.
Nothing in this Ticketing & Reservation Process is intended to waive or restrict any mandatory consumer, passenger, cancellation, or refund right that cannot lawfully be waived.
New Flight Reservations: 1-855-697-1132 Existing Reservations / After-Sales: 1-844-365-4019 Car Rental Reservations: 1-877-819-7015 Cruise Reservations: 1-888-363-3211
Website: traveltronfares.com
