Traveltron, LLC (“Traveltron,” “we,” “us,” or “our”) respects the privacy of our customers, website visitors, prospective travelers, and other individuals who interact with us.
This Privacy Policy explains how Traveltron collects, uses, discloses, retains, and protects personal information when you visit traveltronfares.com, communicate with us, request a travel quotation, make or manage a reservation, speak with a travel expert, use our customer-support services, or otherwise interact with Traveltron.
This Policy also describes privacy choices and rights that may be available to you under applicable law.
Traveltron respects the privacy of customers, website visitors, prospective travelers, and other individuals who interact with us.
This Privacy Policy applies to personal information Traveltron processes in connection with services including:
This Policy does not govern the independent privacy practices of airlines, car rental providers, cruise operators, payment processors, consolidators, fulfillment partners, or other third parties that independently determine how they process personal information.
The information we collect depends upon how you interact with Traveltron and the service you request.
We may collect information such as:
We may collect:
Depending upon the service requested, we may process:
When you purchase or authorize a service, information associated with the transaction may include:
Payment-card information may be transmitted to or processed by authorized payment processors or other entities involved in completing the transaction.
Traveltron does not use ordinary website cookies to store complete payment-card numbers or card security codes.
We may collect or retain information contained in communications with Traveltron, including:
Where calls are recorded or monitored, we will handle recordings in accordance with applicable law and any notice or consent requirements applicable to the circumstances.
When you interact with traveltronfares.com, we or our technology providers may automatically receive certain information, such as:
For more information, please review our Cookie Policy.
Travel arrangements can sometimes require information that may be considered sensitive personal information under applicable law.
Depending upon the requested service, this may include passport or travel-document information, payment information, precise information required by a travel provider, or information associated with special travel requirements.
Traveltron seeks to collect sensitive information only when reasonably necessary for the requested service, permitted by law, or voluntarily provided for an appropriate purpose.
We do not intend to use sensitive personal information to infer characteristics about individuals for purposes unrelated to providing or protecting our services unless specifically permitted by applicable law.
You may provide personal information concerning another traveler when arranging travel for family members, companions, employees, or other individuals.
When you provide another person's information, you represent that you are authorized to provide the information for the relevant travel-related purpose.
You should not provide information about another person unless you have an appropriate basis to do so.
Traveltron may collect personal information:
Directly from you when you search, make a reservation, request a quote, call us, email us, complete a form, request assistance, make a payment, or otherwise communicate with Traveltron.
Automatically when you interact with our website through cookies and similar technologies.
From travel-industry sources when necessary to research, fulfill, retrieve, manage, or service a reservation.
From service providers and business partners involved in payments, fraud prevention, technology, fulfillment, customer support, analytics, advertising, or other functions.
From another traveler or authorized person arranging or managing travel on your behalf.
Traveltron may use personal information for legitimate business and travel-service purposes, including to:
We may use information to:
We may use information to:
We may use relevant information to:
We may process information to:
Information may be used to:
We may process information where reasonably necessary to:
Travel services frequently require information to move between multiple businesses involved in researching, booking, paying for, issuing, or fulfilling travel.
Traveltron may disclose information necessary for a transaction to appropriate third parties, which may include:
The information disclosed will depend upon the transaction and the role performed by the recipient.
Airlines, rental companies, cruise operators, and certain other travel providers may independently process passenger or customer information under their own privacy policies and legal obligations.
For example, once passenger information is transmitted to an airline for a reservation, the airline may independently be required to process that information for transportation, security, immigration, operational, regulatory, or other purposes.
Traveltron does not control every subsequent use of information by an independent travel provider.
Customers should review the applicable provider's privacy policy where appropriate.
Traveltron may engage companies to perform services on our behalf or support our operations.
These may include providers of:
Such providers may process personal information as necessary to perform their contracted services, subject to applicable contractual and legal requirements.
Payments may involve independent payment processors, acquiring institutions, card networks, banks, travel suppliers, consolidators, fulfillment partners, or other parties involved in completing a transaction.
Where another entity processes payment information, its own privacy and security practices may also apply.
For security reasons, customers should not send complete payment-card numbers, card security codes, account passwords, or similar credentials through ordinary email.
Traveltron may use cookies and similar technologies for purposes such as:
Where applicable law requires consent for non-essential cookies or similar technologies, Traveltron will seek consent or provide appropriate controls.
Please review our Cookie Policy for additional information.
Traveltron may use analytics and advertising technologies to understand website usage, evaluate marketing performance, measure conversions, improve our services, and, where permitted, support relevant advertising.
Depending upon the technologies used and your choices, information may be processed by analytics or advertising providers.
Where applicable law provides an opt-out right concerning targeted or cross-context behavioral advertising, sale, or sharing of personal information, eligible users may exercise that right through the methods Traveltron makes available.
Where permitted, Traveltron may use contact information to communicate about:
You may opt out of promotional email communications by using an unsubscribe mechanism provided in the communication or by contacting us.
Opting out of marketing does not prevent Traveltron from sending non-promotional communications reasonably necessary for a reservation, transaction, customer-support request, legal notice, security matter, or other service-related purpose.
Traveltron does not treat the disclosure of passenger information necessary to research, book, ticket, pay for, or fulfill a requested travel service as an ordinary sale of customer information.
However, some privacy laws define terms such as “sale” or “sharing” broadly and may classify certain advertising or technology-related disclosures differently from ordinary travel fulfillment.
Where Traveltron engages in activity legally defined as a sale or sharing of personal information and applicable law provides an opt-out right, Traveltron will provide the applicable privacy choice.
Traveltron retains personal information for periods reasonably necessary for the purposes for which it was collected and for legitimate business, contractual, security, tax, accounting, dispute-resolution, and legal requirements.
Retention periods may differ according to:
When information is no longer reasonably required, Traveltron may delete, anonymize, aggregate, or otherwise dispose of it in accordance with applicable requirements.
Traveltron seeks to maintain reasonable administrative, technical, and organizational safeguards appropriate to the nature of the personal information we process.
These safeguards may include measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, computer system, or electronic storage method can be guaranteed to be completely secure.
Customers are responsible for protecting their own passwords, devices, email accounts, and reservation information against unauthorized access.
Travel services are inherently international.
Depending upon your itinerary and the businesses involved in providing your requested services, personal information may be transmitted to, accessed from, or processed in countries other than the country in which you reside.
For example, passenger information may need to be provided to an airline, reservation system, cruise operator, supplier, or other service provider located in another jurisdiction.
Privacy and data-protection laws may differ between countries.
Where applicable law requires safeguards for international transfers under Traveltron's control, Traveltron will use an appropriate lawful transfer mechanism.
Traveltron's website is not designed as an online service directed to children under 13.
Travel reservations may nevertheless involve children and infants.
Where an adult arranges travel for a child, Traveltron may process information reasonably necessary to arrange and service that child's travel, such as name, date of birth, passenger category, travel documents where required, and other reservation information.
Such information should be provided by a parent, legal guardian, or another person appropriately authorized to arrange the child's travel.
Traveltron does not intend to knowingly use children's personal information for targeted advertising in violation of applicable law.
Depending upon where you reside and the privacy laws applicable to Traveltron's processing of your information, you may have one or more rights concerning your personal information.
These may include the right to:
These rights are not absolute. Exceptions may apply where information must be retained or processed for legitimate purposes permitted by law.
If the California Consumer Privacy Act, as amended, applies to Traveltron's processing of your personal information, California residents may have rights including:
Traveltron may need to verify your identity before completing certain requests.
Where permitted, an authorized agent may submit certain requests on your behalf, subject to applicable verification requirements.
Where Traveltron's use of advertising or analytics technology constitutes a “sale,” “sharing,” “targeted advertising,” or similar regulated activity under applicable privacy law, eligible users may opt out through the privacy mechanisms provided on our website.
Where legally required, Traveltron will also process qualifying browser-based opt-out preference signals, such as Global Privacy Control (GPC), in accordance with applicable law.
Certain privacy laws provide additional rights concerning sensitive personal information.
Where such a right applies, eligible individuals may be able to request limitations on certain uses or disclosures of sensitive personal information beyond uses reasonably necessary to provide requested services.
These rights do not necessarily prevent Traveltron from processing information that is reasonably necessary to complete a requested travel transaction, protect security, prevent fraud, comply with law, or perform another legally permitted purpose.
To submit an applicable privacy request, contact:
Privacy Email: privacy@traveltronfares.com
Toll-Free: 1-844-365-4019
Where available, you may also use the applicable privacy-request or privacy-choice mechanism provided through traveltronfares.com.
Please clearly identify the type of privacy request you are making.
Traveltron may request information reasonably necessary to verify your identity and protect personal information against unauthorized disclosure.
Information collected specifically for verification will be used for that purpose and other legally permitted purposes.
Where applicable law permits use of an authorized agent, you may authorize another person to submit certain privacy requests on your behalf.
Traveltron may require reasonable evidence that the agent has authority to act for you and may also require you to verify your identity or directly confirm the authorization where permitted by law.
Traveltron will respond to verified privacy requests within the period required by applicable law.
Certain requests may be denied or limited where permitted by law, including where:
Where applicable law provides a right to appeal a privacy-request decision, information concerning the applicable appeal process will be provided with the response.
Traveltron will not unlawfully discriminate against an individual for exercising a privacy right provided by applicable law.
Exercise of a privacy right may nevertheless affect a service where the information concerned is reasonably necessary to provide that service.
For example, deleting information necessary to maintain or service an active reservation may affect our ability to continue providing reservation assistance.
traveltronfares.com may contain links to websites or services operated independently by third parties.
Traveltron is not responsible for the independent privacy practices of third-party websites merely because we provide a link to them.
When you leave our website, you should review the privacy policy of the website or service you visit.
If Traveltron is involved in a merger, acquisition, financing, restructuring, sale of assets, insolvency proceeding, or similar corporate transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.
Any recipient will be subject to applicable legal obligations concerning the information it receives.
Traveltron may disclose personal information where we reasonably believe disclosure is necessary or appropriate to:
We do not interpret a governmental or third-party request as automatically authorizing disclosure beyond what is lawfully required or permitted.
Traveltron maintains procedures intended to identify and respond to security incidents.
If a security incident involving personal information occurs and applicable law requires notification, Traveltron will provide legally required notifications to affected individuals, regulators, or other appropriate parties in accordance with applicable requirements.
Users may be able to manage certain privacy and cookie preferences through controls available on traveltronfares.com.
Depending upon applicable law and the technologies being used, these controls may include:
Please review our Cookie Policy and Your Privacy Rights / Privacy Choices page for additional information.
Traveltron may update this Privacy Policy to reflect changes in:
The updated Privacy Policy will be published on traveltronfares.com with an appropriate Last Updated date.
Where applicable law requires additional notice or consent for a material change, Traveltron will take the steps required by that law.
Continued use of the website will not be treated as consent to a materially different use of personal information where applicable law requires affirmative consent.
Questions about this Privacy Policy or Traveltron's privacy practices may be directed to:
Traveltron, LLC
Website: traveltronfares.com
Privacy: privacy@traveltronfares.com
General Support: support@traveltronfares.com
Toll-Free: 1-844-365-4019
Privacy requests should preferably be directed to privacy@traveltronfares.com so they can be appropriately identified and processed.
Traveltron collects and processes personal information reasonably necessary to research, arrange, fulfill, service, secure, and support travel transactions and related services. Because travel reservations frequently involve independent airlines, rental companies, cruise operators, payment processors, distribution systems, consolidators, and fulfillment partners, relevant personal information may need to be disclosed to those parties to provide the service requested by the customer.
Traveltron does not interpret information sharing necessary to fulfill a customer's requested travel transaction as permission to use personal information for unrelated purposes. Where applicable privacy law provides rights concerning access, deletion, correction, sensitive information, targeted advertising, sale, sharing, or other processing, eligible individuals may exercise those rights using the methods described in this Policy.
Nothing in this Privacy Policy is intended to limit any privacy or consumer right that cannot lawfully be waived.
